Privacy Policy
At Truvow, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform. By accessing or using Truvow, you agree to the terms described in this policy.
Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Your name, email address, phone number, date of birth, gender, and any other details provided during registration.
- Profile Information: Details about your preferences, photos, and any additional information shared in your profile.
- Usage Data: Information about how you interact with our platform, such as login times, search preferences, and communication history.
- Device Data: Technical details such as your IP address, browser type, and operating system.
How We Use Your Information
Your information is used to:
- Match you with compatible individuals based on your preferences.
- Personalize your user experience on Truvow.
- Provide customer support and respond to your inquiries.
- Improve platform functionality and develop new features.
- Comply with legal obligations and prevent fraud or misuse of our platform.
Information Sharing and Disclosure
We respect your privacy and do not sell your information to third parties. However, your information may be shared with:
- Potential Matches: Basic profile details shared with users who match your preferences.
- Service Providers: Third-party providers that assist with hosting, payment processing, or analytics, under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect Truvow’s rights and security.
How We Protect Your Information
We employ robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Data encryption during transmission and storage.
- Regular security audits and updates.
- Restricted access to sensitive information.
Your Privacy Choices
- Account Settings: You can control what information is visible to other users through your account settings.
- Data Access and Deletion: You may request access to your data or ask for its deletion by contacting our support team.
- Unsubscribe from Communications: Opt-out of emails or notifications by adjusting your preferences in the settings.
Cookies and Tracking Technologies
Truvow uses cookies to improve your experience by:
- Remembering your preferences and login sessions.
- Providing relevant match suggestions.
- Analyzing platform performance.
You can manage or disable cookies in your browser settings, but this may affect some platform features.
Third-Party Links
Our platform may contain links to third-party websites. Truvow is not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal obligations. Any updates will be posted on this page, and significant changes will be communicated to you directly.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us.
